The Next Conversation: Powering Customer Conversations With AI (Cloud Next '19)

We can now understand what customers are saying and typing - enabling transformational experiences. Chatbots, Virtual Agents, Agent Assist, Agent Augment all use conversational AI to efficiently deliver transformative customer experiences. Humanlike understanding and speech capabilities can be applied across every industry and every channel - whether it’s in your contact center, apps, IoT products and more. In this session, attendees will learn how Dialogflow Enterprise Edition and the Cloud Contact Center AI partner program support the creation of rich, natural-sounding, and powerful conversational experiences. We’ll also discuss how you can easily integrate conversational AI into your existing technology and workflows - no machine learning experts needed. GCP Technology → https://bit.ly/2U1CtPq Watch more: Next '19 ML & AI Sessions here → https://bit.ly/Next19MLandAI Next ‘19 All Sessions playlist → https://bit.ly/Next19AllSessions Subscribe to the G Suite Channel → https://bit.ly/G-Suite1 Speaker(s): Adam Champy, Shantanu Misra, Robert Neff, Neil Gomes, Kanan Garg Session ID: MLAI209 product:Compute Engine; fullname:Danny Rosen; http://bit.ly/2X1WPK4 G Suite April 11, 2019 at 10:12PM